Worlds Largest Agile Project is Failing Big Time
Universal Credit – the amalgamation of various welfare payments into one unified entitlement which will vary in “real time” as claimants’ circumstances change – is at the very heart of the British government‘s plans to reform the welfare state. The idea is that the welfare system will “make work pay”. Once that meant it would have a shallow taper – in other words, the loss of benefit as claimants got work would be reduced: today that aim seems less clearly expressed, but that is another issue I won’t go into here.
Universal Credit is also the world’s biggest ever “agile development” software project and a massive financial and social (and hence political) risk for the government. Unless delivered on time and on budget then the consequences are grave – some of the most vulnerable people in society could be left literally destitute, with all that entails for their personal welfare and social order.